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Print and complete the appropriate Product Return Form, which must accompany your returned goods.
Expired Product Return Forms
Merck Expired Product Return Form for Direct CustomerMerck Expired Product Return Form for Client of Wholesaler/DistributorMerck Expired Product Return Form for Reverse Distributor
PharmaReturns, Inc. Processing Center100 Corporate Drive, Suite 2Montgomeryville, PA 18936-9644
If there was an issue with the shipment of your order, you can report a shipping issue from your Order History, by clicking the Submit Shipping Issue link associated with each order.
If you have any questions, please contact the Merck Order Management Center at 1-800-637-2579 between 8 AM and 6 PM ET Monday through Friday.
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