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All Merck EXPIRED product returns are subject to the Standard Terms and Conditions of Sale – Pharmaceutical and Vaccine products distributed by Merck Sharp & Dohme LLC (“Terms and Conditions of Sale”).

Terms and Conditions of Sale

Indirect customers should contact their wholesaler for information on how to handle shipment issues and returns.

Return Authorizations (RA) will be required to ensure Merck product returns are processed.

Please visit www.pharmalinkinc.net/MReturns/Login.aspx or call 800.257.3527 to create an account and generate an RA.

Please send all return product to the following address:

If you have any questions, please contact the Merck Order Management Center at 800.MERCK.RX (800.637.2579), Monday through Friday, 8:00 AM – 7:00 PM, ET.