Drug Supply Chain Security Act (DSCSA)
There are two ways that you can request US Drug Supply Chain Security Act (DSCSA) information:
- At the bottom of every page, click on “DSCSA data” under Helpful Links; or
- On the Order Details page, under the Orders section, click on “DSCSA data”
Who can get the DSCSA information?
Direct-purchasing customers will continue to receive DSCSA information via the shipment confirmation email.
Indirect or drop ship customers can request DSCSA information by clicking the “DSCSA data” link on the homepage. The DSCSA information will be sent to you via email after filling out the required fields.
Those customers already receiving an advanced shipping notice (ASN) will continue receiving DSCSA shipment information as part of the ASN file.
How do I request DSCSA information?
On the home page, click on “DSCSA data” under the Helpful Links section. You will need to provide a delivery number, purchase order number, shipping date, and your email address in the pop-up window.
Where do I find the delivery number, batch number, and zip code?
This information is listed on the packing slip that came with your delivery.
Or you can go to the “Payments” section and open the original invoice for the specified order.
How will I get the DSCSA information?
After you enter the required attributes, the data will be emailed to you at the address you previously entered at the sign in.
If you have any questions, please contact your Merck Account Representative, or call the Merck Order Management Center at:
- 8:00 AM to 7:00 PM, ET