How to Return Merchandise
- All Merck EXPIRED product returns are subject to the Standard Terms and Conditions of Sale – Pharmaceutical and Vaccine products distributed by Merck Sharp & Dohme LLC (“Terms and Conditions of Sale”).
- Indirect customers should contact their wholesaler for information on how to handle shipment issues and returns.
Return your Merck EXPIRED Merchandise to:
Return Authorizations (RA) will be required to ensure Merck product returns are processed.
Please visit www.pharmalinkinc.net/MReturns/Login.aspx to create an account and generate an RA.
Please send all return product to the following address:
- For more information about the Merck expired product return process, please click here.
- If you have any questions, please contact the Merck Order Management Center at 800.MERCK.RX (800.637.2579), Monday through Friday, 8:00 AM – 7:00 PM, ET.