Return Merchandise

How to Return Merchandise

  • All Merck EXPIRED product returns are subject to the Standard Terms and Conditions of Sale – Pharmaceutical and Vaccine products distributed by Merck Sharp & Dohme LLC (“Terms and Conditions of Sale”).
  • Indirect customers should contact their wholesaler for information on how to handle shipment issues and returns.

Return your Merck EXPIRED Merchandise to:

Return Authorizations (RA) will be required to ensure Merck product returns are processed.

Please visit www.pharmalinkinc.net/MReturns/Login.aspx to create an account and generate an RA.

Please send all return product to the following address:

PharmaLink
Receiving Department PLI-MRK
8285 Bryan Dairy Road, #160
Largo, FL 33777

  • For more information about the Merck expired product return process, please click here.
  • If you have any questions, please contact the Merck Order Management Center at 800.MERCK.RX (800.637.2579), Monday through Friday, 8:00 AM7:00 PM, ET.
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US-NON-13264 05/23