How to Return Merchandise
- All Merck EXPIRED Merchandise returns are subject to the Standard Terms and Conditions of Sale – Pharmaceutical and Vaccine products distributed by Merck Sharp & Dohme LLC (“Terms and Conditions of Sale”).
- Indirect customers should contact their wholesaler for information on how to handle shipment issues and returns.
Return your Merck EXPIRED Merchandise to: | |
Before June 20, 2023 | On or After June 20, 2023 |
Print and complete the appropriate Product Return Form, which must accompany your returned goods. Expired Product Return Forms
Please send all return goods to the following address: Merck | A Return Authorizations (RA) will be required to ensure Merck merchandise returns are processed. Please visit www.pharmalinkinc.net/MReturns/Login.aspx to create an account and generate an RA. Please send all return goods to the following address: PharmaLink |
- For more information about the new return merchandise procedure effective June 20, 2023, please click here.
- Please note: The Terms and Conditions of Sale will be updated June 20, 2023, with the new returns process.
- If you have any questions, please contact the Merck Order Management Center at 800.MERCK.RX (800.637.2579), Monday through Friday, 8:00 AM – 7:00 PM, ET.