Help – Complimentary Materials

Below are FAQs and topics related to educational materials for both patients and health care professionals on

Educational Materials for Patients

How do I get educational materials for my patients?

We offer complimentary materials for patients. Simply click the Patient Education option at the top of nearly every page of, and then click on Complimentary Materials.

You must be a registered user to preview, download, or request complimentary materials.

Is there a shipping charge for educational materials?

There is no charge for material downloaded or material shipped. Some complimentary materials have a small materials cost that is paid through the request process.

How do I add/change educational materials on my recently placed order?

If you need to make any changes after your order has been placed, please call us immediately at 877.VAX.MERCK (877.829.6372).

Educational Materials for Health Care Professionals

Where can I find educational materials for health care professionals?

Our professional resources section offers a range of helpful information, announcements, CDC resources, and more. In addition, it links you to Merck Medical Forums, a Web site for health care professionals (HCPs) that is dedicated to providing medical education.

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